At Healthspan, the Retention team is the driving force behind our active customer base. Our mission is to convert new customers, retain existing ones, increase customer value, and re-engage lapsed customers. Led by twelve skilled marketing and design professionals, we work closely with the Brand, Product, and Digital teams to deliver customer-focused communications that reflect our brand values and showcase our product portfolio.

We’re the revenue-generating engine of the business shaping the commercial calendar and delivering multichannel campaigns that align with seasonal opportunities and product trends. Our work keeps customers informed and engaged, while our commitment to accuracy, automation, and efficiency ensures an exceptional customer experience. Joining the Retention team means being at the heart of Healthspan’s growth and innovation.