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Cookie Policy – Healthspan Careers Site

Last updated: 4 December 2025

1. About this Cookie Policy

This Cookie Policy explains how Healthspan UK Limited (“Healthspan”, “we”, “us”, or “our”), acting as data controller, uses cookies and similar tracking technologies when you visit our careers website at https://careers.healthspan.co.uk (the “Careers Site”).

It should be read together with our Privacy Notice for Job Applicants, which explains how we process your personal data during the recruitment process.

2. What are cookies and similar technologies?

  • Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website.
  • Similar technologies include pixels, local storage objects, software development kits (SDKs), and server logs.

We use both session cookies (deleted when you close your browser) and persistent cookies (remain until they expire or you delete them).

3. How we use cookies on the Careers Site

CategoryPurposeStrictly necessary?Typical lifespanExamples / Providers
Essential / Strictly NecessaryEnable core site functionality (navigation, access to secure areas, remembering consent choices, security)Yes – cannot be disabledSession or up to 12 monthsHealthspan session cookies, CSRF tokens, consent storage cookie (App.CookieConsent)
FunctionalRemember your preferences (language, text size, whether you have already seen certain pop-ups)NoUp to 12 monthsTalkative chat widget, ShareThis buttons
Analytics / PerformanceUnderstand how visitors use the site (pages visited, time spent, bounce rate) so we can improve the Careers SiteNoUp to 24 monthsGoogle Analytics (_ga, _gid, _gat, etc.), Feefo analytics
Marketing / AdvertisingCurrently not used on the Careers Site. We do not serve behavioural advertising or retargeting cookies on this site.NoN/ANone

4. Detailed list of cookies currently used

Essential cookies

NameProviderPurposeExpiry
App.CookieConsent-*HealthspanStores your cookie preferences90 days
ASP.NET_SessionIdHealthspanMaintains your session across pagesSession
__csrfTokenHealthspanProtects forms against cross-site request forgerySession

Analytics cookies

NameProviderPurposeExpiry
_ga, _gid, _gat, _gcl_auGoogle Analytics / Google Tag ManagerTrack site usage and performance2 years / 24 hours

Marketing cookies are not deployed on careers.healthspan.co.uk.

5. Your choices and how to manage cookies

When you first visit the Careers Site you will see a cookie banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies (only essential cookies will be set)
  • Open preferences and choose category-by-category

You can change or withdraw your consent at any time by clicking the floating cookie icon (bottom-right corner) or by visiting the “Manage Cookies” link in the footer.

You may also control cookies via your browser settings:

Blocking essential cookies may prevent parts of the site from working correctly (e.g., form submission).

6. Google Analytics – additional information

We use Google Analytics with the following privacy-enhancing settings:

  • IP anonymisation enabled (anonymize_ip)
  • No data sharing with other Google services
  • Advertising features disabled
  • Data retention set to 26 months (after which data is automatically deleted)

You can opt out of Google Analytics across all websites by installing the official browser add-on: https://tools.google.com/dlpage/gaoptout

7. Third-party access to your data

The third parties listed above act as processors on our behalf and are contractually obliged to:

  • Process data only according to our documented instructions
  • Implement appropriate technical and organisational security measures
  • Delete or return data at the end of the service

8. International transfers

Some of our processors (e.g., Google LLC in the United States) are located outside the UK/EEA. Where personal data is transferred, we rely on:

  • UK Addendum to the EU Standard Contractual Clauses, or
  • The EU–US Data Privacy Framework (where the recipient is certified)

9. Updates to this policy

We may update this Cookie Policy from time to time. The new version will be published on this page with an updated “Last updated” date. Significant changes will be highlighted in the cookie banner.

10. Contact us

If you have any questions about this Cookie Policy or our use of cookies, please contact our Data Protection Officer:

Data Protection Officer
Healthspan UK Limited
Healthspan House, The Grange,
St Peter Port, Guernsey, GY1 2QH
Email: dpo@healthspan.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk or the Guernsey Data Protection Authority.

Use of cookies by Healthspan

Essential Cookies
COOKIENAMEPURPOSETYPEEXPIRY
ASP.NETASP.Net_SessionIdProvides the identifier to maintain the asp.net session state for the current web site and for all territory URL’s below the main domain name.SessionEnd of Session
App.AuthenticationProvides the identifier used to maintain the user authentication state for the current session.Session
App.SessionProvides the identifier used to maintain the session state for the current session.SessionEnd of Session
 App.CookieConsent.0-%2F Storage of cookie consent preferencesPersistent 90 Days
PayPalakavpau_ppsdThese cookies are required by PayPal payment provider.Session
tsPersistent399 days
ts_cPersistent399 days
Non-Essential Cookies
COOKIENAMEPURPOSETYPEEXPIRY
ASP.NETApp.PersistentPersistent cookie used to maintain a basket between sessions belonging to the same Channel. This cookie is optional and will only be created if the remember basket functionality is configured and enabled.Persistent30 days
App.PersistentUserProvides the ability to remember basic user information such as first name and last name. This is an optional cookie and is only used if the Persistent User feature is enabled.Persistent30 days
App.RecentlyViewedProductsProvides the ability to remember recently viewed products between sessions. This is an optional cookie and is only used if the recent viewed products functionality is enabled.Persistent30 days
App.SaveForLaterProvides the ability to remember save for later products between sessions. This is an optional cookie and is only used if the save for later functionality is enabled.Persistent180 days
 YouTube VISITOR_INFO1_LIVE Enables YouTube videosPersistent179 Days
 YSC Enables YouTube videosSessionEnd of Session
 Talkative talkative_ecs__eu__74fa3c94-f960-49be-8f25-ec3b5daf8f26__push_prompt_dismissedEnables live chat functionalityPersistent364 Days
 talkative_ecs__eu__74fa3c94-f960-49be-8f25-ec3b5daf8f26__push_prompt_dismissedEnables live chat functionalityPersistent
365 Days
 talkative_ecs__eu__74fa3c94-f960-49be-8f25-ec3b5daf8f26__widget_is_controlled_fullscreenEnables live chat functionalityPersistent
364 Days
 talkative_ecs__eu__74fa3c94-f960-49be-8f25-ec3b5daf8f26__widget_is_controlled_fullscreenEnables live chat functionalityPersistent
365 Days

AffiliateCodeProvides the ability to store an affiliate code on an order if the user clicks on a link that contains an affiliate code in the query string.Persistent30 days
Facebookc_userThis cookie contains the user ID of the currently logged in user. It allows audience building for paid activity to retarget/exclude. The lifetime of this cookie is dependent on the status of the 'keep me logged in' checkbox. If the 'keep me logged in' checkbox is set, the cookie expires after 90 days of inactivity. If the 'keep me logged in' checkbox is not set, the cookie is a session cookie and will therefore be cleared when the browser exits.Persistent90 days
datrThe purpose of this cookie is to identify the web browser being used to connect to Facebook independent of the logged in user. This cookie plays a key role in Facebook's security and site integrity features.Persistent2 years
frThis cookie contains encrypted Facebook ID and Browser ID data, which is used purely for advertising purposes.Persistent90 days
FeefofeefoUserIdThis cookie is used for ROI (Return on Investment) tracking.Local Storage
feefo.translationsStatic text used on the widgets (translated into browser locale).Local Storage
feefo.translationsUpdatedAtMeta data about translations.Local Storage
feefotestThis is added and immediately removed and is used to check if local storage is writable.Local Storage
feefo.snippets-flag. {uuid}This cookie is used to repeat sentiment flagging.Local Storage
helpful_uuidThis cookie allows you to rate a page as helpful.Persistent10 years
Problem_uuidThis cookie allows you to rate a marking sentiment as not helpful.Persistent10 years
feefo.example-retail-merchant.helpful_uuidUsed to stop user marking helpful twice. (Applies same for feedback and media).Local Storage
Sentisum_sessionThis cookie allows widget interaction tracking.Persistent15 days
__cfduidAdded by Cloudflare to every request. This cookie is "used to identify individual clients behind a shared IP address and apply security settings on a per-client basis". In other words, it allows for banning an abusive bot behind a NAT (Network Address Translation), while still allowing another client behind that same NAT to access our site (either based on a captcha challenge, or traffic heuristics).Session

Summary of the above from Feefo:

Random ID based user identification for:

  • Traffic/widget interaction analysis
  • Support of widget voting/flagging capabilities
  • Platform security/resilience 
  • Non-user specific data to store content for the platform translation engine.
Google Adsgcl_awThis cookie is used for marketing, personalisation, and analytics purposes, and will be stored when a user clicks an ad and will capture click ID information. It will be used to attribute the conversion when the user finally converts. The global site tag doesn't capture anything other than the gcl id, when AdWords is configured through global site tag. Additional data is collected for each product enabled through the global site tag (GA, AW remarketing, DCLK).Persistent90 days
Universal Analytics (Google)Google   _gaThese cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.Session
Google _gali
Google _gatRead Google's overview of privacy and safeguarding dataPersistent10 mins
Google _gid
Google _gat_Uaxx
_dc_gtm_UA-98469068-3This is a cookie used by Google Tag Manager to control the loading of a Google Analytics script tag.Session
Google CM (Floodlight)DSID
     IDE
These cookies allow conversion counting to report on paid activity KPIs. It also allows audience building for paid activity to retarget/exclude. Preferences can be changed at https://adssettings.google.com/authenticatedPersistent180 days